PV String Inverters
Should you be experiencing technical issues with your inverters, please have your installer is required to report the case to the country specific ALFA Power Solution hotline.
To better assist you, your installer requires having the following information readily available:
- Caller’s contact information
- Product type and serial number
- Installation date
- Problem occurrence date
- Problem description and error code
Hotline: +1 (0) 2902 763 100
Should the service hotline conclude to a replacement of the inverter, installers are required to select and complete the corresponding RMA document. The system replacement will be facilitated by following and accepting the general terms and conditions mentioned on the second page of the RMA document.
RMA Forms
Fill out one of the following RMA forms online and send it directly to our service team by email. We recommend to use the Adobe Reader.
RMA String Inverters
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